October 2024 - Scary Tales from the Field: Fraud, Mold, and the Halloween House
WYSL/ Wise Home Energy Show
Jeff Flaherty leans into the October theme with a string of genuine horror stories from recent jobs. A tankless water heater installed by a company that doesn't service what it sells. A heat pump in a commercial building with ductwork so leaky it was bleeding efficiency from day one, and when a repair tech finally tracked down the unit's serial number, the manufacturer said the model was supposed to have been destroyed. A townhouse with vaulted ceilings so high that sending a crew into the attic without a fall net would mean a 30-foot drop through the foyer. A client who spent eight months rejecting every proposal while complaining that nobody was helping him. And a Texas mold lawsuit where a family got sick within eight months of moving into a home managed by one project superintendent overseeing 21 simultaneous builds. Jeff also covers a $2,500 price gap between two nearly identical furnaces, why grant programs sometimes get used to inflate prices, and why Wise Home Energy charges the same whether you're in a grant program or not.
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